Going above and beyond

I’ve been known to trash the occasional food service worker or fast food chain right here on this very blog.

But a few days ago I had an experience at my local Del Taco that really was going above and beyond in terms of excellent service.

I had gone through the drive through lane to get a macho coke, I made it home with my coke, and less than 10 minutes later I spilled almost the entire cup of coke on the floor (carpeted floor, no less).  I grumbled rather loudly as the only other thing to drink in the house was tap water, so I  decided to run back to Del Taco and get another coke.

As I get up to the drive through window, the person who took my first order started laughing.  I said to her “I spilled the other one” and the person who had taken my second order hands me back my money and gave me the second coke for free.

This isn’t the first time that Del Taco drive through people have given me coke for free. It’s almost like they have an unerring knack for when I’m having a really bad day, and on those days they give me a free coke.

I’m impressed!!

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